DO YOU NEED SUPPORT?
We know how Microsoft 365 works!
No matter whether you need initial information, have strategic questions, or want to plan and implement Microsoft 365 in a specific project: Our experts know what to do!
We will analyze your requirements and business processes and recommend a strategy for the optimal system implementation in your company.
Together, we identify areas for improvement so that you can get the most out of Microsoft 365 for your IT processes.
As proven Microsoft 365 experts, we provide you with advice and support for all questions regarding diverse applications.
We will make Microsoft 365 the perfect platform to set up your Cloud-based digital workplace in your company. Together with you, we will develop the necessary concepts and implementation strategies to ensure the sustainable success of your company’s digital transformation.
Compliance conditions for GDPR requirements are complex. Our team will ensure that you navigate these obstacles with ease.
Impactory has been a successful Microsoft partner for many years. Armed with our expertise, we show you the path through the licensing jungle.
WHAT WE OFFER YOU
Comprehensive Microsoft 365 consulting for your success
Our consulting services guarantee that you can fully utilize Microsoft 365 effectively. To this end, our experts offer you a wide range of specialized services.
Testimonials
What our customers say
We have worked with Impactory for many years, adapting enterprise software to our business processes. All the while, the Impactory team has been a flexible and very creative asset when it comes to mapping business processes in software.
Impactory supported us during our Office 365 implementation and is still with us today. We enjoy the straightforward and efficient cooperation, which is very valuable for us. Meanwhile, we use Teams as an integral part of our virtual teams.
We needed support in one of our international projects and Impactory was a right choice. We received great service together with a profound knowledge which we required. The company also provided necessary flexibility, so the formalities were easily handled. It is a pleasure to collaborate with their professional team.
We have been working with Impactory for several years, and their team excels in flexibility, professionalism, and creativity. Impactory is our strategic, technological partner of choice.
Kliemt

Brightsolutions

Netorium

Almawatech

Merck KGaA

csl limited

VDMA

KFT Compliance 4C

Fresenius

OUR APPROACH
Our consulting services build the foundation for lasting, frictionless processes.
Planning
At the start of the project, we work with you to prepare a comprehensive analysis, listing your requirements, which we examine in terms of potential and feasibility. In this way, we ensure that the project scope does not get out of hand, and you receive all those functionalities that support your business processes the most. We then plan the IT architecture, taking a detailed look at the processes in your departments. After all, we can only work out the best possible solution for you if we know your workflows in detail.

Concept
Once the demand analysis is finalized, we will set up your project in order to make the best use of Microsoft 365 and other applications for your business. Part of it is a detailed licensing consultation so that you fully understand the long-term costs associated with your solution package. Beyond that, we will show you the performance increase that the desired solution will bring to your daily work, after which we will conceptualize the individual product portfolio for you.

Implementation
Microsoft 365 programs and other systems are characterized by high standardization, simplifying and stabilizing implementation. During implementation, the applications are individually configured to your requirements so that you receive a customized solution in line with the GDPR directives featuring your corporate design. In this phase, joint permanent reviews and continuous target-actual comparisons ensure that the project remains strictly within the previously defined framework.

Go live
The big moment: you go live! In this critical phase, we will assist you very closely. Before activation, we repeatedly test all processes and applications in realistic test scenarios to ensure that the software runs smoothly right from the start. Training also ensures that you will profit from the system in the best possible way. If desired, we can also take care of your marketing communications.

Support
Starting from the beginning of our cooperation, you can rely on our sustainable support because we assist you personally, directly, and competently in every project phase. Whether there is a minor problem at one point or a more complex issue, we will always be there to help you quickly. We will also keep you up to date with regular modifications.

IMPACTORY
Do you know us?
You have probably heard of Impactory before, as we are present at many trade fairs and events. Our experts are sought-after speakers and moderators at all kinds of IT events.
Shareconf

European Sharepoint

Microsoft Ignite

SPS events

Sharepoint forum 2019

European collaboration summit

How can we help?
Would you like to learn more about our services or request a project? We are happy to answer any request. Just tell us who you are and what we can help you with. We will contact you as soon as possible.
FAQ
Microsoft 365 is a collaboration suite that covers a myriad of scenarios in the modern, mobile workplace. A key element to boosting productivity is the ability to collaborate with colleagues, customers, and partners in an easy and secure way. Microsoft 365’s main strengths are easy to use tools that are familiar to users, accessible anywhere on any device. Collaboration is fostered through one-click audio/video meetings and one-to-one chats in Microsoft Teams, seamless real-time document co-authoring with the Microsoft 365 Apps, enterprise-grade search in SharePoint Online and OneDrive for Business, social features like Yammer and much more. Find out how Microsoft 365 can help you on your collaboration journey by talking to Impactory, your preferred Microsoft partner, based in Darmstadt.
Microsoft 365 provides enterprise grade security features and so far, there was not a single data breach impacting customer data. It provides the ability to have Multi-Factor Authentication for all your users and apply Conditional Access policies for Guests. You can restrict access to your information based on location, network, type of device and other means. Advanced Threat Protection features such as Safe Links and Safe Attachments protect users from malicious e-mails and files when they collaborate. Microsoft Defender protects your organization from unknown email threats in real-time by using intelligent systems that inspect attachments and links for malicious content. Microsoft Defender for Identity is a cloud-based security solution designed to identify, detect, and investigate advanced threats, compromised identities, and malicious insider actions directed at your organization. Microsoft Cloud App Security provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyberthreats across all your cloud services. With those and many other security features of the Microsoft 365 suite, you can rest assured your information is safe. It is however a good idea to consult with cyber security experts when designing your cloud security strategy and get some advice on best practices and implementation. We at Impactory take security for our customers very seriously and provide independent, expert advice.
Microsoft 365 is an ever changing and expanding suite of collaboration tools. Its main components are:
- Microsoft 365 Apps – The latest and greatest version of the basic productivity apps you’re your users are familiar with (Word, Excel, PowerPoint etc.)
- Exchange Online – the world’s most popular enterprise grade e-mail system
- Microsoft Teams – your go-to collaboration app for 1:1 chat, audio/video meetings, audio conferencing, webinars and more
- SharePoint Online – a great base for your Company Intranet
- OneDrive for Business – a place to store all your files and easily share with anyone.
- Power Platform – a suite of tools to help you build applications and automated processes, visualize your data and get insights on it
Lists, Planner, To-Do, Tasks, Project Online – a variety of tools to manage anything from small day-to-day tasks to large projects and programs - Yammer – your enterprise social network
- Support – you get free basic support with all Microsoft 365 plans
Intune is Microsoft 365’s modern device management solution. It offers mobile device management (MDM) and mobile application management (MAM). Some key benefits of Intune are:
- Support and secure management of diverse mobile environments: iOS/iPad OS, Android, Windows, and macOS devices.
- Device compliance checks against your organization’s security requirements.
- Policy management that helps keep your organization’s data safe on organization-owned and personal devices.
- A single interface to enforce these policies, and help manage devices, apps, users, and groups.
- Protecting your company information by helping to control the way your workforce accesses and shares its data. Intune is included with Microsoft Azure, Microsoft 365, and integrates with Azure Active Directory (Azure AD). Azure AD helps control who has access, and what they have access to. Another approach to device management is Co-Management, which applies if you’re still using an on-premises Configuration Manager to manage on-premises devices such as desktops and servers. You can cloud-attach your on-premises Configuration Manager to Microsoft Intune. When you cloud-attach, you get the benefits of Intune and the cloud, including conditional access, running remote actions, using Windows Autopilot, and more.
Microsoft Teams, part of the Microsoft 365 suite provides and easy and secure environment for collaboration with colleagues, customers, and partners. It goes a long way for organizations as it supports the work-from-anywhere model, it’s accessible on any device with an Internet connection. Teams make it easy to connect with anyone on a one-to-one chat, audio, or video call, organize a team meeting, present a webinar in an engaging way. The integration of Teams with the rest of the Microsoft 365 suite is feature-rich and native, your users can co-author documents in real-time in a seamless way through the Microsoft 365 Apps they already know. Tenant-wide search includes files in SharePoint Online, and you can have your whole Intranet accessible right from Teams through the new Home Site App.
Blog
News from Impactory
Find out the latest news about our company. Stay up to date on all you need to know about our smart solutions and services from the versatile Microsoft world.

What is Microsoft 365 Copilot?
Adding the capabilities of ChatGPT, Microsoft Copilot, to Microsoft 365 Apps, such as Word, Excel & PowerPoint is a real game-changer.

How to Start with Microsoft Graph API
By using Microsoft Graph, you can take advantage of a secured, unified API to connect to data located in various Microsoft 365 services.

What is Microsoft Teams Premium, and what are the benefits?
Microsoft Teams Premium is a Teams add-on license that allows organizations with Microsoft 365 subscriptions to enhance their Teams experience.

Cloud vs Own Infrastructure
When planning your resources you have to consider the costs and benefits of owning your own IT infrastructure or use IaaS (Infrastructure as a Service) from a CSP (Cloud Service Provider).

Microsoft Viva Modules
Microsoft Viva is an employee experience platform that brings together communications, knowledge, learning, resources, and insights in the flow of work.

The Complete SharePoint Guide
Find out how to use SharePoint for document management, project management, intranet portals, and more. SharePoint is a web-based collaboration and document management platform that allows teams to store, organize, and share information and files.
We know how Microsoft 365 works!
That's why we offer you competent help in all aspects of Microsoft 365 and support you in successfully implementing your IT projects.