DO YOU NEED SUPPORT?
We know how Microsoft 365 works!
We offer you competent help in all aspects of Microsoft 365 and support you in successfully implementing your IT projects.
We will analyze your workflows and recommend a strategy for the optimal system implementation in your company.
Our experts will introduce you to the various Microsoft 365 features in detail and design a strategy for their efficient use in your company.
Impactory has been a successful Microsoft partner for many years. Armed with our expertise, we show you the path through the licensing jungle.
We will analyze your requirements and business processes and recommend a strategy for the optimal system implementation in your company.
Together, we identify areas for improvement so that you can get the most out of Microsoft 365 for your IT processes.
As proven Microsoft 365 experts, we provide you with advice and support for all questions regarding the diverse applications.
WHAT WE OFFER YOU
For a successful Microsoft 365 implementation
Our consulting services will make sure that your Microsoft 365 implementation runs smoothly and lets you use your system effectively right from the start.
- Analysis and design of organizational specific structures in Microsoft 365
- Migration of mailboxes and other data from all sources
- Implementation of critical business processes with Microsoft 365 resources
Testimonials
What our customers say
Impactory has supported us with the implementation of Microsoft 365 Intranet and has been assisting us ever since on this topic. The collaboration has been very pleasant from the start; our points of contact are available, work in a solution-oriented and proactive manner, are reliable, and also friendly.
We have worked with Impactory for many years, adapting enterprise software to our business processes. All the while, the Impactory team has been a flexible and very creative asset when it comes to mapping business processes in software.
Impactory supported us during our Office 365 implementation and is still with us today. We enjoy the straightforward and efficient cooperation, which is very valuable for us. Meanwhile, we use Teams as an integral part of our virtual teams.
We needed support in one of our international projects and Impactory was a right choice. We received great service together with a profound knowledge which we required. The company also provided necessary flexibility, so the formalities were easily handled. It is a pleasure to collaborate with their professional team.
We have been working with Impactory for several years, and their team excels in flexibility, professionalism, and creativity. Impactory is our strategic, technological partner of choice.
KTR

Brightsolutions

Netorium

Almawatech

Merck KGaA

csl limited

VDMA

KFT Compliance 4C

Fresenius

OUR APPROACH
Our consulting services build the foundation for lasting, frictionless processes.
Planning
At the start of the project, we work with you to prepare a comprehensive analysis, listing your requirements, which we examine in terms of potential and feasibility. In this way, we ensure that the project scope does not get out of hand, and you receive all those functionalities that support your business processes the most. We then plan the IT architecture, taking a detailed look at the processes in your departments. After all, we can only work out the best possible solution for you if we know your workflows in detail.

Concept
Once the demand analysis is finalized, we will set up your project in order to make the best use of Microsoft 365 and other applications for your business. Part of it is a detailed licensing consultation so that you fully understand the long-term costs associated with your solution package. Beyond that, we will show you the performance increase that the desired solution will bring to your daily work, after which we will conceptualize the individual product portfolio for you.

Implementation
Microsoft 365 programs and other systems are characterized by high standardization, simplifying and stabilizing implementation. During implementation, the applications are individually configured to your requirements so that you receive a customized solution in line with the GDPR directives featuring your corporate design. In this phase, joint permanent reviews and continuous target-actual comparisons ensure that the project remains strictly within the previously defined framework.

Go live
The big moment: you go live! In this critical phase, we will assist you very closely. Before activation, we repeatedly test all processes and applications in realistic test scenarios to ensure that the software runs smoothly right from the start. Training also ensures that you will profit from the system in the best possible way. If desired, we can also take care of your marketing communications.

Support
Starting from the beginning of our cooperation, you can rely on our sustainable support because we assist you personally, directly, and competently in every project phase. Whether there is a minor problem at one point or a more complex issue, we will always be there to help you quickly. We will also keep you up to date with regular modifications.

IMPACTORY
Do you know us?
You have probably heard of Impactory before, as we are present at many trade fairs and events. Our experts are sought-after speakers and moderators at all kinds of IT events.
AI-Cloud-Summit

European Sharepoint

Microsoft Ignite

SPS events

Sharepoint forum 2019

European collaboration summit

How can we help?
Would you like to learn more about our services or request a project? We are happy to answer any request. Just tell us who you are and what we can help you with. We will contact you as soon as possible.
FAQ
Depending on the plan you choose, you get different services and apps with a Microsoft 365 Business subscription. The Business Basic plan includes business-class e-mail and calendar with Exchange Online and collaboration tools like Microsoft Teams, SharePoint Online and OneDrive for Business. Microsoft 365 Business Standard includes all from the Business Basic plan, and gives you access to the latest version of Microsoft 365 Apps (like Outlook, Word, Excel, PowerPoint) which you can install and use on up to five devices per license. Microsoft 365 Business Premium gives you all from Standard plus PC and Mobile Device Management capabilities through Intune and Advanced Threat Protection features through Azure Information Protection.
A key element to boosting productivity is the ability to collaborate with colleagues, customers, and partners in an easy and secure way. Microsoft 365’s main strengths are easy to use tools that are familiar to users (Outlook, Word, Excel, PowerPoint), accessible anywhere on any device. Those apps are deeply integrated with collaboration tools like Microsoft Teams, SharePoint Online and OneDrive for Business. The subscription-based model is a flexible and scalable, it grows and adapts to your dynamic business needs. Microsoft 365 is known for its enterprise-grade security and compliance features.
Microsoft 365 has a variety of tiers and plans, starting at $5 user/month for the Business Basic plan which includes business class e-mail and calendar, collaboration tools like Microsoft Teams, SharePoint Online and OneDrive for Business but not including desktop versions of the Microsoft 365 Apps. The price can go all the way up to $57 user/month for the Enterprise E5 plan which includes best-in-class productivity apps and advanced security, compliance, voice and analytical capabilities for your enterprise.
Yes. Microsoft Teams is included in all the Microsoft 365 Business plans. Microsoft Teams also comes in a free version with some limitations which you can download and use without a Microsoft 365 subscription.
Yes. Documents that you have created belong fully to you. You can choose to store them online on OneDrive for Business, SharePoint Online document library, in Teams and sync them locally to a device of your choice.
Blog
News from Impactory
Find out the latest news about our company. Stay up to date on all you need to know about our smart solutions and services from the versatile Microsoft world.

How to Build a SharePoint Intranet – That Actually Works
A strategic SharePoint Intranet guide for CIOs, IT leaders, HR, and Internal Comms on building a governed, AI-ready intranet on Microsoft 365

SharePoint Is Getting a New Look. Use It as a Readiness Checkpoint, Not Just an Update.
What the new SharePoint experience rolling out in 2026 changes — and why it’s the visual face of the same structural story Ignite already told you

Microsoft 365 E7 Is Here. Before You Upgrade, Ask Whether You Are Ready for What It Actually Requires.
What the Frontier Suite includes, who it is genuinely for, and why the licensing math is only half the decision

Tool Sprawl Is a Governance Problem. Microsoft 365 Is Not the Solution — Until You Fix That First.
Why digital workplace consolidation keeps failing — and what needs to happen before Microsoft 365 can deliver on its promise

Your SharePoint Is Already Part of Your AI Operating Model — Is It Ready?
What Microsoft Ignite 2025 revealed about Copilot performance — and what enterprise leaders need to fix before scaling

Microsoft Places Is Now Included in Your Microsoft 365 License — But Is Your Organization Ready to Use It?
Starting April 1, 2026, Microsoft is making Microsoft Places available to virtually all Microsoft 365 users at no additional cost.
We know how Microsoft 365 works!
That's why we offer you competent help in all aspects of Microsoft 365 and support you in successfully implementing your IT projects.




